Akash Premkumar

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Schooling
2004 — 2019 · School

Where curiosity became craft.

  • —10 points in 10th Standard.
  • —94.6% in 12th Standard.
  • —Karate Black Belt, Regional Volleyball Player, Cricket Enthusiast.
The Hindu Colony Chellammal Vidyalaya Sr. Sec. School Chennai, Tamil Nadu, India CBSE
2019 — 2023 · College

Electrical and Electronics Engineer

Bachelor's in Engineering at SSN College. Spent four years balancing technical projects with business clubs — which is where I discovered that I loved the seam between product, sales, and the customer.

SSN College of Engineering B.E. Tamil Nadu
Experience 2023 → Present

Three companies. One throughline:
making customers successful.

01 / Everstage Jan 2023 — Sep 2024

The Beginning

Started as a Solution Specialist Intern, finished leading SMB and Enterprise onboardings end-to-end. 

Everstage
Salesforce NetSuite HubSpot Excel Customer Experience

Solution Specialist · Full-time

May 2023 — Sep 2024

1 yr 5 mos · Chennai, Tamil Nadu, India · Hybrid

  • —Onboarded multiple SMB and Enterprise customers, fostering strong client relationships and seamless transitions.
  • —Served as the primary point of contact through the engagement lifecycle — concerns, updates, satisfaction.
  • —Partnered closely with Technical teams to translate client requirements and accelerate the sales process.
  • —Worked across CRMs: Salesforce, NetSuite and HubSpot.

Solution Specialist · Intern

Jan 2023 — May 2023

5 mos · Chennai · Hybrid

Ramping phase — learned the foundations of sales compensation, product, and the customer onboarding process.

Implementation Consultant · Full-time

Sep 2024 — Mar 2026

1 yr 7 mos · Chennai, Tamil Nadu, India · Hybrid

  • —Implemented SMB and Enterprise customer projects across SaaS, e-commerce and fintech — managing configurations, integrations and data migrations end-to-end and accelerating revenue realization.
  • —Built internal enablement tools — RevRec Simulator (automating revenue recognition scenarios) and Language Pack Translator (multilingual onboarding) — reducing setup time by 35%.
  • —Partnered with Product and Engineering on AI-driven automation, eliminating 40% of manual configuration effort and pulling implementation turnaround from weeks to days.
  • —Advocated for customer needs during onboarding, translating pain points into product insights adopted into the roadmap.
Product Management Billing Systems RevRec Integrations Data Migration
02 / Chargebee Sep 2024 — Mar 2026

Into the Billing World

Implementation Consultant on subscription billing and revenue management, delivering go-lives across SaaS, e-commerce and fintech

Chargebee
03 / Rippling Mar 2026 — Present

Payroll, HR and IT

Implementation Manager on the US Accountant IM pod. Partnering one-on-one with US clients to land Rippling's HR, payroll, benefits and IT platform end-to-end.

HR Tech Payroll Benefits Admin US Clients
Rippling

Implementation Manager · Accountant IM (US)

Mar 2026 — Present

2 mos · Greater Bengaluru Area · Hybrid

  • —Partner one-on-one with clients to develop custom implementation plans across HR, Payroll, Benefits, IT and adjacent products tailored to their business objectives.
  • —Manage the implementation end-to-end — aligning on timelines and goals, ensuring each milestone meets operational needs.
  • —Drive adoption with bespoke guidance, best practices and insights that help clients maximize the platform.
  • —Partner with Sales, AM, TAM and Support for seamless hand-offs and long-term customer success.
  • —Loop with Product and Engineering — feedback, partnership on technical issues, advocacy for customer-driven enhancements.
  • —Build processes & best practices that fold customer feedback into operational efficiency.
Projects Things I've shipped

Projects Built

01 / Internal tool Chargebee · 2025

RevRec Simulator

Automated revenue recognition scenarios so onboarding teams could preview RevRec outcomes before going live — eliminating a manual back-and-forth that previously took days per customer.

RevRec Internal Tooling Setup −35%
02 / Internal tool Chargebee · 2025

Language Pack Translator

Multilingual onboarding helper that streamlined customer language pack setup — letting non-English customers go live in their own locale without engineering involvement.

Localization Customer Onboarding Self-serve
03 / Initiative Chargebee · 2025

AI-driven Config Automation

Partnered with Product and Engineering to embed AI into the implementation flow — eliminating 40% of manual configuration effort and pulling turnaround from weeks to days.

AI Automation Cross-functional Effort −40%
04 / Internal tool Chargebee · 2025

Bulk Coupon Uploader

Bulk coupon creation tool that let customers upload thousands of coupons in one go — eliminating manual entry and cutting promotional setup time from hours to seconds.

Bulk Operations Internal Tooling Promotions
What I do

Technical depth.
Operator instincts.

End-to-end Implementations

SMB to Enterprise. Configuration, integrations, data migration, and go-live ownership across SaaS, fintech, and HR platforms.

Technical Solutioning

APIs, webhooks, SQL, and scripting to diagnose, automate, and build lightweight tools that cut implementation effort.

Stakeholder Management

Managing executive sponsors, technical leads, and ops teams simultaneously — keeping every stakeholder aligned to a single delivery outcome.

Process & Workflow Design

Designing repeatable playbooks, automating manual workflows, and embedding feedback loops that improve every future implementation.

SQL· REST APIs· Webhooks· Data Migration· Solution Architecture· Salesforce· NetSuite· HubSpot· Postman· Jira· Workflow Automation· Change Management· Technical Documentation· Integration Design· Excel· Python· Project Management· Customer Success·

Let's build
something good.

Get in touch — I'd love to hear from you.

Email me